At Rosavine, operated by Urbanfizz Technologies, your privacy is very important to us. We treat your personal information with care, respect, and responsibility. Every piece of information you share with us is used solely to provide a secure and smooth shopping experience.
In this policy, “we,” “our,” and “us” refer to Urbanfizz Technologies, while “you,” “your,” or “users” refer to anyone who visits or makes purchases on Rosavine. This policy explains how we collect, use, and protect your information. By using our website, you agree to these practices. If you do not agree, we encourage you to refrain from using our services.
Information We Collect
To provide you with a better shopping and browsing experience, we collect certain information.
Personal Details include your name, email, phone number, billing and shipping addresses, and payment details needed to process your orders.
Browsing and Interaction Data includes your purchase history, preferences, and interactions with our website to help us improve your experience.
Device and Technical Information includes your IP address, browser type, device specifications, and location data when permitted. We use this information to optimize site performance and security.
Cookies and Tools help personalize your browsing experience and recommend products that suit your interests.
We also use this information in a general sense to understand user behavior, improve our website design, and provide content and services that match customer needs.
How We Use Your Information
Your information is used for several purposes.
We process your orders, provide support, and handle returns or inquiries. We also use your data to offer a personalized shopping experience and product recommendations.
We may send you updates, newsletters, or promotional offers if you have opted in. Your information also helps us detect fraudulent activity and maintain legal compliance.
In addition, your data allows us to analyze trends and improve our website and service quality for all users.
Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third-party service providers, such as payment processors and delivery companies, strictly for order fulfillment. Legal authorities may receive information if required by law or to prevent fraud.
We may also share information with business partners under confidentiality agreements when necessary to deliver services effectively.
Additionally, we may use anonymized or aggregated data for analytical purposes to improve services without exposing personal information.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar technologies to improve your browsing experience. These tools help us remember your preferences and provide relevant product suggestions.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit some features but will not prevent you from browsing our website.
Cookies and tracking tools are also used in a general sense to analyze website traffic, measure advertising effectiveness, and improve website performance.
Data Storage and Security
We use industry-standard security measures such as SSL encryption and secure servers to protect your personal information. Access to sensitive data is restricted to authorized personnel only.
While we work hard to safeguard your information, no system is completely risk-free, and absolute security cannot be guaranteed.
Secure data handling also allows us to maintain service reliability, prevent unauthorized access, and support compliance with applicable laws.
Data Retention Period
We retain personal information for 8 to 12 months after your last interaction with our website unless a longer period is required for legal or tax obligations.
This ensures that we can provide consistent service, manage returns or refunds, and maintain proper records while respecting your privacy.
Your Rights and Choices
You have control over your personal information. You can access, update, or request deletion of your data, subject to legal limitations. You may opt out of marketing communications and manage cookies via your browser settings.
Your rights also include the ability to review the data we hold and ensure it is accurate, giving you peace of mind about your privacy.
Children’s Privacy
Our services are intended only for users aged 18 and above. We do not knowingly collect information from minors. If we become aware of any data from someone under 18, it will be deleted immediately.
This policy ensures a safe and age-appropriate environment for all users while complying with legal standards regarding minors’ data protection.
Third-Party Links
Our website may include links or integrations with third-party services such as payment gateways. We are not responsible for their privacy practices, so we encourage you to review their policies before interacting with them.
These integrations help us provide secure and smooth transactions but also remind users to remain vigilant when sharing information with external platforms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically, and the changes will be posted on this page. By continuing to use our website after updates, you agree to the revised policy.
Regularly reviewing our privacy practices helps users stay informed and ensures transparency in how we manage personal information.
Consent
By using our website and services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.
Consent allows us to provide tailored services while ensuring compliance with privacy regulations.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
urbanfizztechnologies@gmail.com
We are committed to addressing your concerns promptly and providing clarity about how your information is handled.
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